⌚️ Do you support watches or fitness bands?

On iOS, we  support Apple Watch, Garmin, Fitbit and the Zepp app (see here).On Android, you can try BETA version of step tracking ...

⌚️ How to connect my watch or fitness band? (iOS)

 To properly track your steps, you need to connect your watch or band to the Apple Health app.  This can be done as follows:Apple ...

⌚️ How to connect my watch or fitness band? (Android) BETA

Hello, let’s go on a trip, Android watches are here to equip! But don't get too excited, because it's only in an experimental beta vers...

👣 Why aren't my steps tracked?

The app itself checks whether it has all the necessary permissions to track steps. If not, we'll notify you with an exclamation mark above t...

👣 How do I report my steps?

To let us know about your steps, you simply need to open Walking Planet. As soon as you open the app, your steps are automatically reported,...

👣 Why do I have to report my steps by midnight?

Like other pedometers, we relate steps to calendar days. We therefore recommend that you always open Walking Planet in the evening – no late...

⚡️ Why does my unused energy reset to zero at midnight?

There are two reasons:🗓  We relate real steps – just like other pedometers – to calendar days. We want the same to be true for virtual...

📱 Why do you use a phone number to secure your account?

We believe this is the easiest way to secure your account. Plus, it makes it easy to add friends. We don't share your phone number with anyo...

📱 What to do if I don't receive a verification code?

Did you enter your phone number and not receive a verification code?Please try the following:Check if you have entered the correct phone num...

🚶‍♀️ Can I play the game without walking?

Unfortunately not, but hopefully the game will motivate you to move and walk. 😉

💲 Are you planning to charge for the game?

The game will always be available for free, but we will gradually add new trails and other content to the game that paying players will be a...

🪙 How can I earn coins in the game?

You can earn Coins 🪙 in several ways:You can earn Coins just by walking in reality. We have recently added a daily milestone to the game. N...

Why do I have to buy the trail ticket 🎫 again when I go repeatedly? 🔂

Essentially, you are not buying the trek itself, but a ticket 🎫 to the trail. Our goal is to simplify the game and bring it as close as pos...